HR Services & Government Relations

• Recruitment, training, onboarding, accommodation and transportation of APM's personnel
• Visa and residency permit applications
• Payroll processing
• Processing of permit requests to government entities for various events and statutory requirements

Advisory Services

• Property and Asset Planning
• Market Surveys and Studies
• Merchandising plan/Tenant Mix Analysis
• Project Re-Tenanting/Unit Mix Analysis
• Present significant opportunities for existing

Property Management

• Selecting, contracting and supervising the facility manager.
• Lease and administration management
• Contract Management of vendors and suppliers.
• Financial management and capital improvement budgets
• Tenant & Customer relationship management
• Rent, billings & service charge Collection
• Move-in/out Management
• Asset protection and safety
• Local authority requirements processing

Facilities Management

• Soft and hard Services.
• Hard Services.
• MEP, Fire Protection and Automation Maintenance.
• Cleaning and pest control.
• Waste Management.
• Landscaping.
• Parking and Loading dock management.
• 24/7 help desk and security.
• Concierge, reception, and support staff.
• Specialized Systems Maintenance.
• Capital fund management.
• Utilities management.
• Defects Liability Period Management.

Asset Management

• Endeavor to find ways to improve the returns on investment for the Landlord
• Assure the Landlord, that the property manager, operator or other contracted parties are fulfilling their obligations under their respective agreements.
• Review agreements and ensure contracts are in place.
• Site inspections
• Review budgets and financial records
• Evaluate performance against KPI's.
• Peer performance comparison in all aspects of asset management
• Find opportunities to improve the quality of service
• Interview stakeholders and access quality.
• Analyze results.
• Develop suggestions and solutions for improvements.

Finance & Banking Management

• Opening and maintaining the operating account.
• Relationship building with the banks.
• Collection services and depositing money into the Operating account.
• Establishing and maintaining administration procedures.
• Paying required operational expenses in a timely manner.
• Recovering debts and unpaid amounts from tenants, contractors, and suppliers.
• Transferring funds to the Landlord.
• Develop and implement internal control systems.
• Liaise with external auditors.

Leasing & Brokerage Services

• A full range of leasing activities
• New Construction Lease-Up
• Vacancy Leasing
• Lease Renewal
• Representing the Landlord in finalizing sale and lease of property
• Property evaluation to achieve best market rental rates.
• Identifying, visiting, and meeting with prospective tenants
• Open house events and individual showcase of available units
• Screening prospective tenants in terms of stability and suitability.
• Lease negotiation and legal assistance to review proposed contracts.
• Contract management and lease administration.
• Lease execution for all lease agreements.

Retail Development Services

• Developing and managing new projects from the ground-up
• Acquisition and management of retail brands
• Feasibility studies
• Redeveloping or remodeling & re-tenanting of existing assets
• Repositioning existing assets

Tenant Fit-Out Delivery Management

• Establishing and implementing the necessary fit-out procedures
• Assisting and facilitating the design with regulatory requirements
• Guidance in Building Code Compliance and statutory approvals
• Advising & assisting on the maintenance requirements
• Introducing energy efficient and sustainable technologies where applicable
• Providing project and construction activities management
• Ensure minimum risks of damage to property�s structure
• Ensure minimum disruption to all tenants during fit-out stages
• Ensure fit-out is completed on time

Marketing & Events Management

• Developing marketing strategy in terms of:
• Market segmentation, Product positioning, Marketing Mix and Branding
• Market research and competition analysis
• Developing and executing marketing budget based on approved Marketing Plan
• Events, shows and entertainment.
• Media relations and PR.
• Media planning and buying.
• Social media and influencers marketing.
• Sales promotions and shopping campaigns.
• Customer relationship management.
• E-commerce, customer experience and loyalty programs.